Knowledge of what to expect from outsourcing to a reliable medical billing and coding company will help you determine whether you are getting the kind of quality service you deserve. If not, you can switch to another service provider. These services are available to a wide client base that includes hospitals, clinics, family practices, physician offices and billing companies.
The Medical Coding and Billing Service Provider � What to Expect
�Comprehensive Services – Complete solutions would be made available to you, solutions that focus on all elements of the patient/medical billing cycle. Some of these solutions are: the scheduling of patient appointments, patient enrollment, payment posting, financial management reporting, CPT medical coding, backlog coding, emergency room e-code assessment, AR management, insurance authorizations and CMS and AMA based ICD-9 coding.
�Amazing Accuracy � It is widely believed that a considerable amount of the income that healthcare practices deserve is lost because of errors in billing and coding. When you outsource to a reputable medical billing and coding company, things would be different. The billers and the coders would perform the back office tasks with amazing accuracy. What’s more, by a process of three-tiered quality auditing, accuracy would be further ensured.
�Service for Multiple Medical Specialties � It is not uncommon to find healthcare BPO companies that can perform the back office processes for a number of medical specialties and not just one or a few. These specialties include physical therapy, emergency room, family practice, general surgery, radiology, vascular, gastroenterology, radiology, obstetrics and gynecology, rehab medicine and pain management.
�Expertise � Outsourcing to a medical billing and coding company would put you into contact with experts who have a lot of experience and can work with advanced technology. These experts would also ensure that they are constantly up-to-date to avoid their clients losing because of changes in the industry.
�HIPAA Compliance � At a time when healthcare practices that are not HIPAA compliant could get penalized or even lose their reputation, conformity to the HIPAA guidelines is definitely a good thing.
�Flexibility � There are many areas in which you would notice this flexibility. The first area is the very nature of their service � it would be customized to suit the structure of your business, its workflow, budget and specific requirements. A second area is software use. You decide whether you want the company to utilize your medical billing software or their own. A third area is turnaround. The medical billing and coding company would be able to offer you a turnaround that would help you end your backlog issues and ensure faster payments.
�Competitive Pricing and Reduced Costs � If you have chosen a good service provider, you can expect competitive pricing and savings of up to 40 percent when compared to performing the tasks in-house.
�Plenty of Benefits � Indeed the reason why healthcare practices outsource is to get benefits. You’ll benefit from fewer claim denials and reimbursement issues, a lighter workload with more time to focus on healthcare, weekly and monthly reports and increased revenue.
Choose Wisely
Before outsourcing your complete project to a particular medical billing and coding company, ask them for a free trial to analyze their quality of service. You need outsource your complete project to them only if you are fully satisfied with the work done for the free trial.
