Have you placed an order from a company and eagerly waited for it to arrive. The company tells you that you can track your shipment online but all you get is a message that the webpage is not available currently or a message that the shipment is in transit. When the shipment finally arrives after you have been following up with a customer service desk that never calls you back you are ready to never order from the company again. And to cap it all the shipment arrives with tattered packaging with no explanation or response from the company.
Imagine if you had ordered the package to be sent directly to someone as a gift. How embarrassing would that be? You must always ensure that the company that you order from is a reputed one with a good track record in customer service. A company or a brands interaction with the customer says a lot about how important this aspect is to the brand building of the company. Shipments that are shipped carefully and delivered within the stipulated time always score with customers.
There are other companies who value their customers and ensure that their online shopping experience is comfortable and meets all their expectations. In this very competitive field customer service is what will make a brand or a company stand out. Soft on Sales is one such company that places the right emphasis on quality customer service. They deal with the best quality OEM software and DVD’s on movies and TV serials and ensure that their customers not only get the best quality and pricing on their products but also get their orders in the shortest possible time.
Soft on Sales ensures that any order that is placed before 2pm (Beijing time) that day gets shipped out the same day. The company is based in China but ships to customers anywhere in the world using the best couriers and Hong Kong or China post depending on the order and the weight. In this very competitive field customer service is what will make a brand or a company stand out. Soft on Sales is one such company that places the right emphasis on quality customer service. They deal with the best quality OEM software and DVD’s on movies and TV serials and ensure that their customers not only get the best quality and pricing on their products but also get their orders in the shortest possible time.There is no restriction on the size of the order and a customer can buy the CS 5 software or buy the P9OX software or even just a movie DVD and this will be shipped to them. The order information will be in the account status on the site and can also be tracked by the customer and the relevant postal and courier tracking ids are mentioned on the site. When you buy P90X software or CS 5 software then these will be shipped by post if the order value is less than $60.
Orders placed after 2pm (Beijing time) will be shipped within a day or so of the order being completed. The company has well informed English speaking staff manning their customer service desk 24×7 and you will never get stuck with an auto generated email like many other companies do. This company makes shopping online a pleasure.
