Smart Service Desk – Print Govern Solution!

Intelligent Print Management and Audit Tools for:

Printer Monitor Software
Print Counter
Print Quota Management
Print Manager
Print Billing

SMART Print Govern Solution Monitors all printing activities like, print monitoring, costing and charge-backs, who is printing and how much quantity printed. SMART Print Govern Solution is integrated with SMART Service Desk IT Service Management Solution (ITSM) solution build as per ITIL V3 best practices and ISO 20000 standards. All Discovered printers can be populated in Configuration Management Database (CMDB). Printer Configuration Items (CI’s) can be linked to Incident, Problem, Change and Release Records.

SMART Service Desk Software, is a vendor for ITIL Best Practice & ISO 20000 Standards Service management (ITSM) Solutions, Service Desk, CRM, EAM and support software for medium to large enterprises. SMART Service Desk has key customers, such as Toyata, Mitsubishi Motors, Saudi Credit bureau, Tamer Pharma and Oman Arab Bank

Automate your service in a SMART Way with SMART Service Desk, an ITIL 2011 & ISO/IEC 20000-1:2011 compliant, comprehensive application that facilitates end to end service operation processes of high-quality.

SMART Service Desk is compatible with IT Infrastructure Library ITIL 2011 & ISO/IEC 20000-1:2011 guidelines for Service Management System (SMS). It is a comprehensive application that facilitates end to end service operations processes of high-quality.

Key Features of SMART Print Govern Solution for Monitors all printing activities like, costing and charge-backs, who is printing and quantity.
SMART Print Govern Solution can be installed on a single computer/server and you will be able to track and manage printing of all other computers.
Very easy robust to use.
Implement cost saving by reducing wasted printing in range of 20% – 50%.
Support printers of all major printer brands (HP, Lexmark, Brother, Canon, Dell, Epson, OKI, Ricoh, Konica Minolta, Kyocera, Samsung, Xerox and all other major brands)
No print server required to track print jobs.
Supports both non-print server and print-server printing environment, also supports shared printer, direct IP printer or workstation connected printer.
Control, Manage, monitor, track, count, audit, quota, restrict, log and report user printing across your entire network.
Supports major operating systems such as Windows / Unix / Linux / Mac printing.
Designed for businesses and education institutions of all sizes.
Suitable for all business, educational and government institutions to manage printing.
Email Alerts about printer toner low, out of paper, print error etc.
Avail Print authentication / client code billing.
Supports Windows AD domain integration.
Supports Multiple databases such as MS Access and SQL 2008 server (including the free version of SQL server)
Over 90 reports designed for your print cost analysis and client billing in any language.
Sending automatic reports by email, including logs of printing activity and analysed reports of costs.
SMART Print Govern Solution is available with a free 30 day free trial
Professional Services for Training and Installation Services – When it comes to deploying a print management solution, you are not alone. SMART Print Govern Solution’s Installation and Training Service offers a consultative approach to site preparation, installation services, and training.

Please contact us @ sales@smartservicedesk.com for more details.

This entry was posted in Service Desk Software. Bookmark the permalink.

Comments are closed.