SMART Suite of solutions is applicable to wide range of industries, with following key solutions:
1. SMART Service Desk – ITSM Comprehensive IT Service Management Solutions covering all Major ITIL & ISO 20000 Processes.
http://www.smartservicedesk.com/pdf/SMART%20IT%20Service%20Management.pdf
http://www.smartservicedesk.com/pdf/SMART%20Service%20Desk%20-%20Key%20Features%20List.pdf
2. SMART CRM Combines decade’s long experience in Sales Force Automation, marketing and customer support solutions with the latest .NET software technologies for improved access, integration, process automation, and configuration.
http://www.smartservicedesk.com/pdf/SMART%20CRM%20%20Customer%20Relationship%20Management.pdf
3. SMART EAM (Enterprise Asset Management) Helps you keep your plant, equipment, and facilities available, reliable, and safe.
http://www.smartservicedesk.com/pdf/SMART%20EAM.pdf
4. SMART Quality Management Solutions -Web-based solution that helps organizations manage and automate their quality management programs such like ISO 9001:2008, AS9100 and TS 16949.) Track your Quality Non Conformance’s, Supplier Non Conformance’s & Improvements, Schedule Audits, so that you can avoid costly product defects and avoid damage to brand image.
http://www.smartservicedesk.com/pdf/SMART%20Quality%20Management.pdf
5. SMART Warranty & Repair Management
SMART Warranty & Customer Service Management Solutions is for management of aftermarket warranty and customer support service support operations for consumer products companies and their network of dealers and retailers to deliver world-class post-sales service by optimizing customer service and support, and warranty management. With SMART you will have capability to improve your environment in process, cost, quality, and productivity.
http://www.smartservicedesk.com/pdf/SMART%20Warranty%20Management.pdf
6. SMART Training Management Software
SMART Training Management System enables you to schedule, track and report on employee training courses, licensing, certifications and qualification for individual employees. It is integrated with Feedback Survey management module, to get continuous feedback from attendees of courses after completion of each course. It saves you time and gives you complete, real-time visibility into the performance of your training program
http://www.smartservicedesk.com/pdf/SMART%20Training%20Services%20Management%20Solution.pdf
cloud service desk, ITIL V3 service desk, cloud helpdesk, help desk, arabic helpdesk, arabic ITIL, IT service desk, IT service help desk, IT service management experts, IT service management processes, IT Service Management, Total quality management, IT quality standards, IT quality management, CRM
Get SMART Service Desk to support your global, regional, and local IT support operations to increase availability of business-critical systems by speeding incident and problem resolution.
SMART Service Desk offers worry free IT infrastructure and application administration, we take care of everything, so you can focus on the core business.
Contact Us
Corporate Office:
Internet Information & Technologies Inc.
7864 South La Rosa Drive Tempe
Arizona 85284 USA
Phone: (480) – 234 – 9856
Global Software Development Centre:
Internet Information & Technologies (P) Ltd.
6-3-571/A/1 – Suhana Rockdale – Somajiguda Hyderabad – 500082 INDIA.
Phone : +91 – 40 – 23390876
Mobile : +91 – 970 377 9949
E-Mails :
General Enquiries : info@smartservicedesk.com
Sales Enquiries : sales@smartservicedesk.com
Job Enquiries : jobs@smartservicedesk.com
Web: http://www.smartservicedesk.com
