Consumer Electronic Show 2012 has set the benchmark for a new computing category, sleeker than laptop, faster than desktop, powerful than tablets, and hosting more features than smartphones, you must be amazing now as what non-sense I am talking about. The new concept was put forth by the semiconductor chipset giant Intel describing it as a super-thin laptop (less than 0.8 inches), touting touch-based user-interface, NFC, gesture recognition, long battery life, etc. Thus, Intel aims to challenge the tablet market specifically the iPad and laptop market anchored by MacBook Air. Although the definition is still blurring and hazy in terms of screen size that was marked as anything from 13.0 to 14.0 -inch, but yes it has steered the OEMs (Original Equipment Manufacturers) like HP, Acer, Samsung, Toshiba, etc.
Let’s take a journey through the HP Folio 13.3� ultrabook range, and discover how it rationalizes with the Intel ultrabook definition, and how it’s going to impact the computing in the time to come. Featuring Windows 7 Home Premium and/or other operating systems the HP Folio 13 combines a 13.3-inch diagonal HD BrightView display, wireless functionality, solid-state drive, formidable 9-hour battery backup, etc. powered by Intel Core i5-2467M (1.6 GHz) Intel HD Graphics 3000 and Rapid Start Technology, and more within 18 millimeter height and 4.25 lbs gravity to pamper you with instant start and connectivity with uninterrupted computing experience on-the-go. The perfect business partner has got multiple ports for USB, HDMI and Ethernet, and hosts a backlit keyboard to let you do more. HP CoolSense technology will keep the system temperature under control amidst vigorous computing. HP takes security serious and clads the machine with Symantec Norton Internet Security 2011, free for 60-days.
Apart from the standard HP Technical Support regarding hardware functionality, you can avail the benefit of LoJack support to protect your investment against theft or missing. LoJack Theft Recovery Team takes the onus of your stolen laptop, while giving you tools to remotely protect your private and sensitive data. It is also a subscription based support for which you need to pay. However, any hardware related mechanical fault will comes under the warranty support umbrella. For any issues, you have to just give a call to the helpdesk and it will take care of that as per terms and conditions.
Aforementioned HP Help comes under the purview of HP Total Care Package, which also extends the support spectrum to cover Windows, application software, browser, email, firewall, security applications, and connected printers, scanners, all-in-ones and other products. Experts’ services can be availed over phone or email throughout the year all day and night. They can scan, diagnose and troubleshoot the machine as per demand to fix any related issues. But the package is limited by warranty’s terms and conditions.
In addition the ultrabook hosts a special dock application known as HP Support Assistant that can take care of the various updates related to system software, application software, browser, security, driver, etc. to keep your system in a sound condition. It will connect to the HP helpdesk in case of urgency. Globalization of HP has pushed the boundaries of tech support, and nowadays third-party service providers are also showing keen interest in serving HP customers throughout the length and breadth.
