Category Archives: Web Help Desk Software

Web based application runs on web server, which are kept open to access over internet. Using web browser user can get access to these application from any computer connected to internet. PHP and MySql based technology is mostly used for these type web application development by small and medium organization. PHP and MySql based technology is very rich in free opensource project. Anyone can d......

Customer Care Computer SoftwareLive chat software provides real time online communication between company representative and website visitorsSaturday, September 12, 2009Datarecoveryipod.com releases live chat software that allows executives of the company to handle all the queries of visitors in real time. Online help desk tool helps in growth of online based business like e-commerce, real e......

How do you use IssueTrak? IssueTrak helps Flood & Peterson’s IT Team provide stellar service As one of the largest insurance brokers in Colorado, Flood & Peterson is a company that takes pride in its long-term business relationships. While it maintains a strong focus on customer care, that same level of commitment is directed toward each of its 120 employees. IT director Michelle Ho......

Web Enabled vs. 100 web based. Many vendors’ solutions were designed in the �client/server era� and are only �Web Enabled�. They have not invested time or resources to update their products with Web technology. Rather, they require a Web Add-On Module to enable their client/server solutions to access via the web. Most prospects we work with go to the web and enter typical search terms like......

Help desk have now become a core part of good business service and operation. The term itself is generally associated with the end user support center. However, the fundamental role it plays on a company’s service function is to bring multiple resources together to solve issues about the customer’s satisfaction. It is no longer limited to mean internal support within only the company but als......

Medical practices keep the staff extremely busy no matter what time of the day it is. It is a monumental task to handle the appointment details of the patients, maintain the records and make so many calls to the patients and doctors etc. on a busy day. A web based help desk is one of the most important tools to handle the medical center affairs with ease, efficiency and accuracy with minimum......

Customer relationship management helps your business and human resource to have a brighter picture regarding the demand of target audience. CRM software packages can be for sales force automation, online CRM and customer service. Understanding customer’s needs and behaviour is pivotal as far as survival and growth of any business is considered. Every business thrives on its loyal customers. ......

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INVENTORY POS SOFTWARE Web Based Inventory Management System and Web based POS Software allows retailers to maintain absolute control over sales and inventory while presenting an easy customer checkout with point of sale (POS), it is a great solution for both your sales counter and telephone order desk. Inventory Management SoftwareWeb based inventory Management control System integrates the......

IT help desk software can be a valuable resource for technicians to manage and resolve troubleshooting tickets. Most companies realize the benefits of purchasing help desk software since it is a reliable way to manage customer inquiries and complaints. IT help desk software is preferred by both companies and clients over a traditional call center. In traditional call centers, customers ofte......