Category Archives: Service Desk Software

Freeware online chat application allows you to chat with your multiple website visitors, enabling you to give instantaneous online customer live support which can easily increases your product marketing via real time chat. Live help messenger utility can switch chat conversation from one operator to several seats of staff operators, blocks unwanted messages, display canned messages, email tr......

A help desk is an important function of a business. It provides information and assistance for customers that need to troubleshoot problems with their computers or other similar products that they have purchased from the company. Help desk support is usually provided by companies to their customers via a toll-free number, chat support, a website, or electronic mails. A help desk is a non-cor......

Serve & Support Your Customers using a help desk support management Software Summary: You can utilize the various benefits of help desk support management software and take your business to great heights.When are dealing with a business, there are various needs of the customer which you need to cater to. The Help desk support management software is one such modern tool which helps the f......

AJ Help Desk Software can be availed through SaaS concept and now they are providing 30 days free trial for Help Desk Services. Simple sign up process is enough to get all free trial services and no credit cards required. Generally speaking, a help desk is a resource providing assistance and information to the customers and helps customers troubleshoot the problems with their product or th......

There is no small organization or large corporate network remaining in business for longer without an adequate customer support service for troubleshooting. Customer Support Software and Help Desk Software are useful aids to manage your communications with both actual customers and potential clients. This type of software helps you centralize email inquiries, live chat sessions, and online i......

Requirements management is one of the important phases of the software development lifecycle as requirements form the foundation for developing high quality software products. For development and testing teams to deliver effectively, there is the need of proper requirements. Wikipedia defines requirements management as the process of documenting, analyzing, tracing, prioritizing and agreeing......

Live Chat SoftwareLive Chat software makes online customer support and online selling easierWednesday, April 7, 2010:Chat software is designed for the website support executives to provide superior customer support to website visitors in real time. Powerful and easy to set up, customized real time online chat software encashes your website visitors into customers by facilitating website supp......

Drishti-Soft Solutions, a leading provider of communications solutions, announces the availability of its advanced customer help-desk system, Ameyo Customer Care, with its all-in-one Ameyo communications suite. With collaboration functionalities over the Internet, phone, SMS, and FAX with real time dashboard, Management Information System (MIS), escalation management and service level manag......

Every company today has an IT department. Be it the manufacturing industry, chemical, scientific or the hotel and travel industry. Information technology has become an indispensable part of businesses. Initially custom software development was at a boom. Each company got a custom unique solution built to suit its typical business processes – a tightly coupled approach. Over the years ......

We differentiate ourselves from the competition with the quality of our people and their abilities. Working with you to understand your industry, your business, your challenges and your goals is at the heart of what we do. Discovering the ways we can add value, and fusing that with our technical expertise is how powerful software solutions are born Your application is developed to the highes......