Category Archives: Free Helpdesk Software

Joomla � a community of web builders! Joomla means in Swahili (Urdu) �all together� and to a certain extend they have been living up their name of being a system that is end-user friendly, developer friendly and also takes care of the design of your website and the way a content management system should work.Designers will choose Joomla because of the amazing capabilities that its engine has......

It’s Linux, Mom! Not Lennox. Lennox is a global corporation specializing in air conditioning, heating, and commercial refrigeration. Dave Lennox helped to develop what has been described as the first riveted-steel furnace in 1895. His “machine” having come a long way is amazing in it’s own right, but it is not necessarily suited for business productivity. While it is......

Have you ever measured what response rate you get from your email campaigns? Didn’t you notice that a small mailing list can give you a high response and a huge list can get a very, very low response rate? That is because it’s not the number of emails on your list but the quality of the list that does really matter. Although sending out magazines and newsletters to millions of ad......

Consumer Electronic Show 2012 has set the benchmark for a new computing category, sleeker than laptop, faster than desktop, powerful than tablets, and hosting more features than smartphones, you must be amazing now as what non-sense I am talking about. The new concept was put forth by the semiconductor chipset giant Intel describing it as a super-thin laptop (less than 0.8 inches), touting ......

IT or Information Technology is an vital part of all business these days. Creating and managing a fully fledged IT department is a matter of heavy expenditure and is not an easy task. Heavy expenditure, and the need of heavy infrastructure has skyrocketed the popularity of IT managed services. These IT managed services takes care of every function of IT like desktop management services, help......

Use Proven O/S Deployment Automation to Simplify Migration from XP/Vista to Windows 7 Many businesses are facing the dilemma of tackling an O/S migration from Windows XP (or Windows Vista) to Windows 7. Migration to a Windows 7 client computing environment is now an acceptable standard corporate model for client PC management in the business enterprise workspace. Windows 7 specifically tar......

Today, every organization is implementing the latest in software technology to carry out their work process. The reason why they shift to a technology-based administrative and operations structure is because of its ability to process work activities faster and without errors. They find their work productivity enhancing and their time to deliver shortened. As a result they are able to capture......

Virtual helpdesk ensures comfort to the users with doorstep support, whose key reason is the advancing technology. If your computer is facing some problem and you are tired of virus issues, the online computer support is certainly the most appropriate solution for resolving your PC problems and this mode of service has gained immense popularity due to its fantastic features. Online PC suppo......

Open source Ticket Tracking System with many features to manage customer telephone calls and email, phone and web-based forms into a simple easy-to-use multi-user web interface. The system is built to allow your support, sales, pre-sales, billing, helpdesk, etc. department to react quickly to inbound inquiries. Getting loads of inquiries? Need to answer them with a team of agents? then the r......

One has resolute to acquire a reseller web hosting account to resell web space. What can be probably the step? Well it’s given as under- 1. Prefer the policy which one wants to put in application. More open source software programs are based on Linux and not for Windows, this factor which makes Linux quite cheaper. While the majority of programs (Perl, PHP, Flash, etc.) run on both sta......