Category Archives: Free Helpdesk Software

Support your clients remotely on demand – new remote support software starts in just one click! No need to receive IP addresses or send executable files to your users – just create a link and send it to them by email, ICQ, MSN Messenger, or over the phone – no installation necessary! What can be simpler than clicking a link to start a remote support session instantaneously?......

The customer support that Internet marketers provide often boils down to answering customer calls and diagnosing and trouble-shooting customer problems over email. Often the emails from customers, although written in different words and style, address the same issue repeatedly. Even providing a solution may seem less of a challenge when it comes to understanding or diagnosing the problem, p......

The term helpdesk itself gives an overview of the software. Web based helpdesk means an interface where the clients are provided help with respect to spam mail, web forms, etc. Any problem encountered by a company working with computers can be solved by the web based helpdesk software with immediate effect. A crm software is the perfect way to solve any technical anomalies faced by the clien......

IT support Thornhill are pledged to provide IT efficiency and reduce systems management woes to give best customer service experience. There are packages and membership based programmes available for big and small corporate houses and commercial units, who are into using both network integration units as well as single desktops. There are some fees which you need to pay on a certain time bas......

How to Handle Non-Standard Devices During Automated OS Deployment There are quite a few challenges that administrators have to face when designing an automated operating system deployment process. One of the most stubborn process challenges is handling the complex driver requirements created by non-model standard devices – whether peripherals or other non-model default devices integrat......

You see, we should be very thankful that we are born in this modern generation because of the existence of the Internet. With the Internet, every information (whether about IT asset management or any other such as mobile asset management, exchange traded funds, support software or even web based helpdesk) can be found with ease on the Internet, with great articles like this. The ability to g......

Finding the right e-commerce solution for your business is utterly essential, and it must be both easy to use and secure for customers to feel safe handing over their details. With increase of credit card theft and website hacking, e-commerce solutions provided should be trustworthy and secure, making it difficult to find the right one. The golden rule is to give emphasis on quality, usabi......

IT help desk software can be a valuable resource for technicians to manage and resolve troubleshooting tickets. Most companies realize the benefits of purchasing help desk software since it is a reliable way to manage customer inquiries and complaints. IT help desk software is preferred by both companies and clients over a traditional call center. In traditional call centers, customers ofte......

Do you remember unstoppable pop up? Ever figure it out? Or perhaps you spent hard earned money to purchase the program. Perhaps you don’t have the program, but would like to know how it works. Read on. We will give it to you not for $97.95, not $67.95, not $24.95, not even $1.95 but Free!! First, however, there are a few things you need to know and understand. Properly used the popu......

Customer support is a feasible asset to every e-commerce website, even in the most minimal forms. Online ticket systems, frequently asked questions, live chat, and knowledge bases are all efficient ways of managing online customer support. These can be setup by an average webmaster. A ticket system is specifically designed for managing a directory of items for a certain group of people. You ......